FranU Financial Aid Counselor
Job Description
Baton Rouge, La
The financial aid counselor is a professional position reporting to the Director of Financial Aid in a fast-paced office, serving approximately 1300 students. The financial aid counselor evaluates, approves, and awards financial aid to students in accordance with federal, state, and institutional regulations. The financial aid counselor advises prospective, admitted, and enrolled students and parents regarding various federal, state, and institutional programs such as, Pell grants, FSEOG, Work Study, TOPS, as well as institutional scholarships in accordance with FranU’s mission. #CB
- Provide customer service to students who visit the Office of Financial Aid.
- Provide customer service and financial aid counseling to students who visit the Office of Financial Aid.
- Answer student and parent questions regarding financial aid.
- Identify and convey best financial options for students and parents.
- Make necessary referrals to other student service offices, federal agencies, state agencies, or loan servicers.
- Communicate with the student body on FAFSA filing and other deadlines.
- Monitor SAP and notify and counsel students of the SAP Policy.
- Process the financial aid package for all admitted students.
- Verify student files selected by the processor or any files with conflicting information.
- Award financial aid packages.
- Revise aid packages when necessary.
- Work various reports related to financial aid awards.
- Responsible for administering, billing, and grade reporting of the State TOPS program in accordance with all federal and state regulations.
- Administrations of all FranU scholarships and monitoring students to ensure student meets continued eligibility requirements.
- Conduct professional judgement requests in compliance with all federal and institutional policies.
- Other duties as assigned related to aid processing.
- Other duties
- Remain abreast of state and federal regulations.
- Represent the Office of Financial Aid at various University functions such as, Open House, Graduation, Orientation.
- Coordinate Office of Financial Aid functions.
- Experience
Prior financial aid experience preferred - Education
Bachelor's Degree - Special Skills
Detail Oriented
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