Job Description

Title Professional Advisor

Overview

Location Blackwood Campus

Department Student Affairs

Days and Hours Please see Special Instructions

Requisition Number

Job Description

• The Professional Advisor is responsible for promoting a positive and successful learning experience for students in an effort to increase student retention, success and completion.
• The Professional Advisor will leverage a holistic approach in assisting students with goal setting and providing continuous communication and follow-up to maximize goal attainment.
• The Professional Advisor will demonstrate and promote a culture of diversity, equity and inclusion.

• Advise prospective and current student cohorts on specific academic matters including but not limited to: choosing a course/major, course load, withdrawal/termination process, schedule adjustment, and career and transfer opportunities.
• Participates in all retention and completion activities, including but not limited to Early Alert advising.
• Provide and analyze data on student progress and completion rates.
• Connect students to academic and student service resources to support student success.
• Engage with faculty, academic departments and professional staff in student related services.
• Participate in events including but not limited to: Open House, High School Recruitment, New Student Orientation, Career and Transfer events.
• Participate in ongoing professional development and training.
• Develop and deliver orientations, workshops, seminars, and other professional development topics to all stakeholders, both in-person and online.
• Attend staff meetings.
• Provide services at all three college locations, both in-person and virtually.
• Creates a welcoming and efficient environment by greeting students, answering the phone in a professional manner and responding to email in a timely fashion, etc.
• Ability to work directly with people from diverse racial, ethnic, and socio-economic backgrounds.
• Follow all college policies, procedures and processes.
• Participate in committees and activities as assigned.
• Comply with all safety, fire, and smoking regulations.
• Complete all mandatory compliance and safety training as scheduled by Human Resources.
• Perform all other duties as assigned.

Minimum Qualifications

• Bachelor’s Degree required, Master’s preferred.
• Experience in academic advisement; Community College and Guided Pathways to Success framework preferred.
• Excellent customer service skills, including, but not limited to friendliness, courteousness, thoroughness and flexibility.
• Demonstrated ability to work effectively with a diverse population.
• Demonstrate strong communication, interpersonal, leadership, facilitation, and training skills
• Ability to work as a part of a cross-functional team in an innovative environment, and independently as needed.
• Excellent computer skills, including but not limited to: Microsoft Office Suite, LMS, Self Service, Early Alert Systems, Video Conferencing and others as needed.
• Ability to plan and prioritize multiple tasks.
• Demonstrated commitment to professional development and improvement.

Benefits

Special Instructions for Applicants

Published Salary Range $45,000-$50,000

Job Open Date 12/09/2024

Job Close Date

Open Until Filled Yes

Job Category Administrative/Staff

Application Types Accepted Main App - Applicant

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