Job Description

How to Apply

A cover letter is required for consideration. Please attach your cover letter as the first page of your resume. In your cover letter, please address the following:

Job Summary

The Comprehensive Studies Program (CSP) seeks a motivated, detail-oriented professional with outstanding customer service skills to join our administrative team as a Student Services Assistant. In this role, you'll support a range of curricular and administrative activities, ensuring a high level of service for students, faculty, and staff. Reporting to the Associate of Operations and working closely with the Associate Director for Teaching and Learning, you'll contribute to our dynamic team and have the chance to grow professionally. If you are passionate about process improvement and eager to make a difference, we encourage you to apply!

Forged out of three decades of organized, direct action led by the Black Action Movement (BAM), the Comprehensive Studies Program is a learning community and academic unit serving 3,000 undergraduate students annually, many of whom identify with populations that have been historically underrepresented in U.S. higher education. CSP students are identified through the highly selective U-M admissions process and are the top students in their home communities. Students who are not admitted to CSP may choose to become a CSP affiliate at any point in their undergraduate career.

CSP provides comprehensive academic support to U-M students through LSA courses, holistic academic advising, academic and co-curricular programming, and student support services that utilize high-impact, inclusive practices to encourage student agency and engagement.  Learn more at lsa.umich.edu/csp.

Who We Are

Part of the Undergraduate Education division of the College of Literature, Science, and the Arts (LSA), CSP serves students across U-M, including those in the College of Engineering, Ross School of Business, School of Kinesiology, and School of Nursing.

CSP supports students from diverse backgrounds, many of whom are first-generation college students, come from historically underrepresented populations in U.S. higher education, or have attended systemically under-resourced high schools, both urban and rural. CSP is central to LSA's and U-M's commitment to access, diversity, and inclusion, supporting students from admission to graduation.

CSP offers a variety of programs and services to support its diverse community of students, including:

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

In addition, The College of Literature, Science, and the Arts (LSA) offers:

Being part of something greater, of serving a larger mission of discovery and care  that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.

Responsibilities*

The Student Services Assistant plays a key role in helping CSP students have an academically enriching experience by providing high-level administrative support to a dynamic team of faculty, advisors, and other staff. The responsibilities of this position include, but are not limited to, the following:

Curriculum Support (40%)

Front Desk and Administrative Support (30%)

Communication and Program Support (20%)

Event Planning (10%)

Required Qualifications*

Desired Qualifications*

Work Schedule

This position follows a standard work schedule (Monday- Friday, 8:00 a.m. to 5:00 p.m.). After a probationary period, flexible scheduling and hybrid work opportunities may be available, depending on unit needs. Occasional evening and/or weekend hours may be required.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.

To learn more about diversity, equity, and inclusion in LSA, please visit lsa.umich.edu/lsa/dei. 

To learn more about LSA?s Mission, Vision and Values, please visit lsa.umich.edu/strategicvision. 

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Decision Making Process

Applications will be reviewed as received throughout the posting period and continue until the position is filled. 

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

*Please mention you saw this ad on LGBTInHigherEducation.*

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