Senior Stewardship Officer
Job Description
Posting Number
PG193521EPInternal Recruitment
NoWorking Title
Senior Stewardship OfficerAnticipated Hiring Range
Commensurate with ExperienceWork Schedule
Monday-Friday; 8:00 am- 5:00 pm with infrequent nights and weekends, flexible work arrangements are available but subject to change based on the unit’s business needs.Job Location
Raleigh, NCDepartment
Development Communications and StewardshipAbout the Department
North Carolina State University (NC State) was founded in 1887 with the purpose of creating economic, societal and intellectual prosperity for the people of North Carolina. Today it is the largest university in North Carolina with more than 34,000 high-performing students, 8,000 pre-eminent faculty and staff and over 230,000 living alumni. NC State is known for its leadership in research, education and service and as a research extensive university, is recognized for its strengths in science, engineering and technology. The University consistently ranks among the top public national universities and as one of the best values in higher education.
The mission of University Advancement at NC State University is to facilitate communication, internally and externally, and to enhance the image of the University; to provide meaningful programs and service to alumni and friends; to seek service-support participation and ambassadorship from constituents; to build and sustain a strong volunteer leadership network; to raise money from private sources; to manage the collection of private gifts for North Carolina State University; to manage an effective alumni and development database and gift systems; and to coordinate with the General Administration in areas of government and legislative priorities in Raleigh and Washington.
The Office of Development Communications and Stewardship uses a strategic, integrated approach to communicate the impact of private support and encourage long-term engagement with the university.
Essential Job Duties
The Senior Scholarship Stewardship Officer is an important role within the Office of Development Communications and Stewardship. The position will be responsible for coordinating and implementing reporting strategies that communicate the impact of NC State’s scholarship donors and strengthen their overall relationship with the university.
Successful development and coordination of scholarship stewardship requires engagement and collaboration with staff from assigned colleges, the Office of Scholarships & Financial Aid, university leadership and other key campus partners. The position reports to the Senior Director of Stewardship.
The essential functions of this position are:
- Serve as project lead for a comprehensive and multi-tiered scholarship reporting program to connect donors to the impact of their philanthropy.
- Mentor, track, assign and review projects completed by additional staff in support of scholarship reporting.
- Help plan and execute the implementation of digital reporting for scholarships.
- Ensure accurate records are maintained, cleaned, streamlined and analyzed in advancement database and other reporting systems.
- Respond to questions from internal partners, students and donors regarding scholarship reporting efforts.
- Serve as a liaison with the Office of Scholarships and Financial Aid, Advancement Services, college stewardship offices and with external vendors as needed.
- Assist the Senior Director in the development of additional strategies for stewarding scholarship donors including comprehensive impact reporting and digital stewardship.
- Continuously evaluate the scholarship stewardship program to provide a best-in-class experience for our donors while also centering the student experience and seeking ways to educate recipients about philanthropy and improve processes. Lead, model and partner with campus partners to implement best practices.
Other Responsibilities
- Other duties as assigned
Minimum Education and Experience
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
- Professional-related experience with increasing levels of responsibility.
- Strong customer service orientation and the ability to communicate effectively with diverse groups and build collaborative relationships with internal colleagues and university partners.
- High-level project management experience; capable of managing competing priorities and multiple deadlines, and seeing projects through from beginning to end.
- Strong organizational skills and attention to detail and accuracy.
- Ability to take initiative, work independently as well as in a collaborative team environment.
- Proficiency with Microsoft Applications (e.g., Word, Excel, PowerPoint, etc.) and Google Suite.
- Proficiency using excel formulas to aggregate data from multiple sources.
- Demonstrate a high degree of sensitivity in dealing with confidential donor information.
- Be able to work to the demands of the position, which may occasionally exceed a 40-hour work week.
Preferred Qualifications
- Knowledge and understanding of donor relations and stewardship.
- Professional work experience within large decentralized organizations.
- Experience working in university advancement / development within higher education.
- Prior experience with donor databases or prospect tracking systems.
- Experience in Adobe InDesign.
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required
NoCommercial Driver's License required
NoJob Open Date
07/15/2024Anticipated Close Date
Open until filledSpecial Instructions to Applicants
In addition to your application please submit a resume, cover letter, and contact information for at least 3 professional references.
Position Number
00106863Position Type
EHRA Non-FacultyFull Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventDepartment ID
082080 - Dev Comm and StewardshipAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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