Position Summary

This is administrative work involving supervising, coordinating and managing all financial aid programs and overseeing the day-to-day operations of the Office of Student Financial Services at all Calhoun campuses.

Salary: Appropriate placement on the ACCS Salary Schedule C, Rank I: $86,795 - $128,692

Applicants must meet the minimum qualifications and must submit a complete application packet through the online application system to be considered. A complete application consists of the following:

• Online application
• Current résumé
• Copy of College Transcripts (Transcript must confirm applicant meets educational requirements. Unofficial transcripts will be accepted before the deadline, but official transcripts must be received if employed.)

Essential Duties and Responsibilities

• Provide financial aid services to students, parents, and other interested community persons.
• Practice and teach staff excellent customer service skills.
• Develop, review, and update financial aid forms, consumer information, Policy and Procedure Manual, related web pages, and printed materials used in the administration and dissemination of information of the various financial aid programs.
• Develop, supervise, and mentor personnel with special attention to the needs of the department to stay abreast of changing regulations and best practices.
• Establish office routines and procedures to be used in maintaining records of aid applicants and program activities.
• Assign duties and supervise student financial services office personnel at all Calhoun locations.
• Coordinate the financial aid component of the Banner software.
• Coordinate the financial aid process.
• Authorize and monitor the disbursement of all aid including Pell, loans, VA, SEOG, work study, and state grants.
• Review and approve student records for those requesting Professional Judgment decisions.
• Monitor student financial aid records for the prevention of over awards.
• Coordinate Annual Veterans Affairs Program
• Manage the College’s Federal Pell Grant Ability to Benefit program.
• Manage/supervise Call-Center Implementation Default Management contracts; managing the Escalations and reports daily.
• Serve on College Committees.
• Coordinate all financial aid regulatory reporting including but not limited to Fiscal Operations Report and Application to Participate (FISAP), Net Price Calculator, Gainful Employment Disclosure requirements, Program Participation agreements (PPA), and Eligibility & Certification Approval Report (eCAR).
• Assure risks associated with financial aid are well managed, particularly student loan defaults, and timely and accurate regulatory disclosures and filings.
• Work with the Director of Admissions and Records, the Director of Accounting, and the Vice President of Student Services to provide consistency of services across offices.
• Ensure compliance with financial value transparency (FVT)/Gainful Employment Reporting(GE).
• Perform all duties with professionalism.
• Perform related duties as assigned by the Vice President of Student Services.

Qualifications

• A minimum of Bachelor’s Degree from an accredited institution is required.
• A minimum of three (3) years full-time work experience in student financial services is required.
• A minimum of three (3) years administrative experience in a college or university setting at the coordinator level or higher is required

• Proficient computer usage in administrative software systems such as Datatel/Colleague, Ellucian/Banner, or PeopleSoft.
• Knowledge of Federal and State policies and regulations with regards to student financial aid.
• Ability to read, interpret and explain college, state and federal policies and procedures regarding financial assistance programs.
• Knowledge of office management.
• Effective oral and written communication skills.
• Ability to keep complex records and prepare accurate reports.
• Ability to work independently and as a team member.
• Ability to establish and maintain effective working relationships with students, other employees, and the public in a pleasant and effective manner.
• Ability to maintain confidentiality of information.
• Ability to work and communicate with a variety of people from diverse backgrounds including students, parents, college employees, federal agency representatives and the public.
• Ability to handle various situations in a calm and professional manner.
• Ability to multi-task and prioritize issues.
• Ability to utilize email systems to communicate information.
• Ability to operate in a professional manner at all times.
• Ability to greet individuals of any background with friendliness, tact and courtesy.
• Ability to operate in a high pressure situation and respond to issues in a calm manner.
• Conscientious- care about how work is done and wanting to do a good job.
• Initiative- responding to downtime by taking responsibility to do other work.
• A focus on details.
• A focus on being friendly and patient in responding to customer needs.
• Willingness and desire to learn new things and apply that learning.
• Willingness to maintain flexibility in order to meet customer needs.
• A positive attitude regardless of circumstances at hand.
• Confidence in decision making and communication skills.

Application Procedures/Additional Information

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Applicants must travel at their own expense. Finalist will be required to provide official transcripts that are mailed directly to the Office of Human Resources at Calhoun Community College from the institution(s) granting the credits.

BACKGROUND CHECK STATEMENT:
In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.

Calhoun Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including all post secondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Calhoun Community College will make reasonable accommodations for qualified disabled applicants or employees. The college reserves the right to withdraw this job announcement at any time prior to the awarding. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process. Calhoun Community College participates in the E-Verify system to verify employment eligibility for all newly-hired employees.

Calhoun Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of Calhoun Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC’s website (www.sacscoc.org). Specific questions regarding Calhoun's educational programs, admissions, and other matters related specifically to the College should be forwarded directly to the college.
APPLICATIONS MAY BE FILED ONLINE AT:
http://www.calhoun.edu

P.O. Box 2216
Decatur, AL 35609
256-306-2590
256-306-2591

jobs@calhoun.edu