Under the direction of the Audiologists, Clinic Manager, and/or Clinic Supervisor the Dispenser / Coordinator's job duties are focused around dispensing hearing aids and coordinating general office duties in coordination with Audiology within the department of Head & Neck Surgery. Sees patients independently to manage patients seeking hearing aids and performs hearing aid troubleshooting. Serves as a resource for patients, physicians, staff and ambulatory care service managers. Functions as department liaison between clinical/business operations and administration. Provides administrative support to the Audiologists.

• Hearing aid dispensing license from the state of California.
• Effective communicator to team and patients with ability to organize and maintain clinical information.
• Two years of relevant experience in hearing aid dispensing
• Knowledge of the latest hearing aid technology.
• Strong communication and interpersonal Skills.
• Knowledge of insurance and 3rd party payors.
• Experience working in a health care setting with physicians, students, and other medical providers.
• Familiar with Microsoft Office and electronic medical records.
• Supports team, department and organization-wide decisions
• Works effectively and equitably with others.
• Provides supportive and timely feedback to assist others in improving performance.
• Recognizes and celebrates accomplishments.
• Completes mandatory annual EOC (Environment of Care) training.
• Clearly demonstrates knowledge of code systems (Code Triage, Code Orange, etc) and what their role is during an activation.

• Must be willing to work various hours and locations based on business needs.
• Some overtime may be required per business needs.