Position, Department: Success Coach, Student Success & Engagement

Type of Position: Full-time Hourly, Non-Exempt

Work Schedule, Hours per week: Monday-Friday, 8AM-5PM or 9AM-6PM, 40 hours per week

Pay Range: $17.82-$22.80 and determined based on relevant years of work experience.

Benefits Category: Full-time Benefits

Position Summary: The Success Coach at JCCC empowers students to achieve their academic and personal goals by providing holistic onboarding, first-semester course information, and ongoing coaching. Utilizing a coaching framework, the Success Coach assists students with onboarding and refers them to Counselors for appropriate first semester courses and information. Serving as a consistent resource throughout new students' enrollment, the coach builds accountability, self-efficacy, and connects students with essential resources. JCCC Success Coaches serve as a continued point-of-contact for the student as they onboard and progress through their journey at JCCC.

Required Qualifications:

• Bachelor’s degree
• 2+ years of related experience
• Attention to detail
• Knowledge of coaching and or advising practices
• Ability to communicate highly complex information effectively.

To be considered for this position we will require an application, resume, and cover letter.

• Unofficial transcripts are required for all Adjunct faculty and Faculty positions.

Position Details: Job duties include but are not limited to:

• First Semester Onboarding:
  • Clarify the students’ educational goal, understand students’ onboarding needs and make appropriate referrals.
  • Utilize specific technology and program information to provide comprehensive first semester guidance to new students.
  • Guide students through the complexities of college onboarding, including multiple measures.
  • Review and interpret placement scores and transcripts to determine appropriate course placement.
  • Contribute to the maintenance, development, and facilitation of orientation programing and events.
• Student Coaching and Support:
  • Foster the development of students' skills, behaviors, and habits that contribute to success in college and beyond, such as setting achievable goals, balancing responsibilities, building effective systems, and developing action plans.
  • Assist students in developing resilience and self-efficacy by identifying and overcoming obstacles that may be impeding academic success, motivating students to practice self-regulation and to take ownership of their academic success.
  • Monitor progress and appropriately support students from onboarding through graduation via check-ins, scheduled meetings, proactive outreach, and regular communication.
  • Develop and implement targeted communications and plans focused on student development and support strategies based on unique student interests and needs.
  • Gather and analyze student data from various sources, including new student orientation intake surveys, enterprise reports, and success coaching assessments and worksheets, using professional judgment to interpret the results, identify student needs and potential barriers to success, and develop effective intervention strategies.
  • Analyze students’ academic and personal issues and connect them to, or collaborate with, appropriate campus resources to address the students’ needs while maintaining confidentiality.
  • Contribute to the research and development of relevant coaching materials for coaching sessions, workshops, presentations, and other programming for JCCC students.
  • Present workshops on various coaching and onboarding topics.

• Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.

About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Equal Employment Opportunity: JCCC provides equal opportunities and equal access to all individuals and is an affirmative action employer. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.

Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (TitleIX@jccc.edu), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: 816-268-0550,Facsimile: 816-268-0559, Email to: OCR.KansasCity@ed.gov.

Disclosure: If you need any assistance throughout the search process, please reach out to the HR Generalist for this position. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email JobsAtJCCC@jccc.edu.