• Willingness to promote change through education.
• Training and leadership coaching skills preferred (or willingness to learn).
• Proficient computer skills with Microsoft Office applications and other required software programs
• Ability to learn how to navigate and leverage data from HR software platform.
• Must be able to function independently and demonstrate flexibility.
• Excellent interpersonal communication and organizational skills both written and verbal.
• Ability to lead and work alongside staff, residents, and families.
• Ability to manage multiple tasks, projects, and deadlines simultaneously.
• Ability to maintain confidential information.
• Proficient with, or willing to learn, continuous quality improvement.
• Understand, interpret, and utilize data to improve the employee experience.
• Ability to demonstrate high emotional intelligence.
• Demonstrate a diplomatic demeanor to effectively resolve conflict.
• Ability to work flexible hours to accommodate all stakeholders.
• Ability to travel 10% of the time for program needs.
• Excellent communication, collaboration, teamwork, problem solving, organizational, critical thinking, and customer service skills.
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.

An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.

Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.

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PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.